Privacy Notice

1. What We Collect

When you submit a request through our online booking or contact forms, we collect only the information needed to respond and coordinate services, such as:

• Contact details (name, email, phone number)
• Pickup and destination information for transport requests
• Preferred date, time, and service type
• Any additional information you choose to provide in the message or special instructions fields

2. How We Use Your Information

We use the information you provide to:

• Review and respond to your inquiry or booking request
• Contact you to confirm details, availability, and scheduling
• Improve our services and understand common questions and needs

We do not sell your information to third parties.

3. How Forms Are Processed

Our website is hosted as a static site. To securely deliver form submissions to our team, we use a reputable third-party form processing service. This service transmits your submission to us (for example, by email or dashboard) so that our dispatch and administrative staff can respond.

The form provider processes your data on our behalf under its own security and privacy controls. We configure the service to collect only the fields you submit on our forms.

4. Retention

We retain form submissions for as long as reasonably necessary to:

• Respond to your inquiry or complete your transport
• Maintain basic records of service requests, where applicable
• Comply with legal, regulatory, or operational requirements

5. Your Choices

If you have questions about how your information is used, or you would like to request an update or removal of your form submission where legally permissible, you can contact us at:

• Email: elnanemtllc@gmail.com
• Phone: (000) 000-0000

6. Updates to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.